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Following Microsoft’s announcement to reduce support for Internet Explorer 11 even further, along with their recommendation to switch to Microsoft Edge, we, too, have now decided not to support this browser any longer. This was a conscious decision, on the one hand in order to protect you and your data, and on the other to ensure that we can implement new technologies that Internet Explorer 11 does not support.

How can we help you?

Footwear

Do all Jack Wolfskin shoes feature the same fit?

No. The lasts determine the fit of the shoe and we also offer various emphases for different areas of use (alpine, trekking, hiking, etc.).
Should the shoe feature a closer fit for trail running (Active Trail), or is it a hiking shoe where the foot needs more space?
Such basic features are determined during the construction of the last.
Lasts for women’s shoes are also generally slimmer than those that are used for men’s shoes. Our shoes for children and young people are available in two different fits: regular and slim.

Contact and help

Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team:

00800-96537546
00800-WOLFSKIN

Live-Chat

Free hotline: Mon-Sa 08:00-20:00 (CET)

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