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Following Microsoft’s announcement to reduce support for Internet Explorer 11 even further, along with their recommendation to switch to Microsoft Edge, we, too, have now decided not to support this browser any longer. This was a conscious decision, on the one hand in order to protect you and your data, and on the other to ensure that we can implement new technologies that Internet Explorer 11 does not support.

How can we help you?

Sleeping Bags

Which care products should I use for my sleeping bag?

With the UNIVERSAL CLEANER PLUS (artificial fibre) or the UNIVERSAL DOWN CLEANER (down and down/artificial fibre blends), JACK WOLFSKIN offers detergents specifically made for cleaning down or synthetic fibre-filled products, as all insulation linings are sensitive.
Using the wrong detergent (including conventional liquid or wool detergent) can destroy the filling performance of the insulation, making the down product unusable.

Contact and help

Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team:

00800-96537546
00800-WOLFSKIN

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Free hotline: Mon-Sa 08:00-20:00 (CET)

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